KU's Learning Management System


Blackboard Collaborate Ultra is a web-conferencing platform which instructors can use to schedule synchronous class sessions. Real-time remote sessions allow faculty and students to replicate many elements of face-to-face instruction while online. Sessions can also be used for office hours and student consultations.

Your students will be able to join Collaborate from the familiar Blackboard interface. Each session also has a Guest URL which you can use to invite participants not in your course, allowing you to bring in a guest speaker to speak to your students from anywhere in the world, for instance. Instructors can also create multiple Collaborate meeting rooms to serve as virtual meetings spaces for group work and have the ability to facilitate small group interaction during a virtual session via Breakout Groups.

To learn more about Collaborate Ultra, select from the following:

Add a Collaborate Tool link to the Course Menu

With the recent update to our Blackboard Collaborate Ultra integration, Instructors will no longer have to complete the additional step of making the tool available in their course. We do recommend adding a link to the Blackboard Collaborate Ultra Tool in your course menu to facilitate easy access.

  1. Click the plus sign (+ button) in the top left area of the course menu.
  2. Choose Tool Link to add a course menu button.
  3. Type in a Name (required) for the tool link. This is the name that will appear on the button.
  4. Select the Blackboard Collaborate Ultra Tool from the drop down list.
  5. Check the Available to Users box.
  6. Click Submit.

Note: Your new Collaborate tool link will appear at the bottom of your course menu. Feel free to reposition the tool link in a more appropriate location in your course menu.

Using Blackboard Collaborate as a Moderator (Instructor)

Chrome and Firefox (version 49+) are the recommended browsers to use with Collaborate. If you use a different browser you may not have access to all the features and tools. For more information about using Collaborate as a moderator select from the following resources from Blackboard:

Using Blackboard Collaborate as a Participant (Student)

Chrome and Firefox (version 49+) are the recommended browsers to use with Collaborate. If students use a different browser they may not have access to all the features and tools. For more information about using Collaborate as a participant select from the following resources from Blackboard:

Minimum Technical Requirements for Blackboard Collaborate

NOTE: Blackboard recommends that you use a headset (or headphones with an echo canceling microphone) rather than speakers when allowing simultaneous talkers. This will eliminate potential echoing and feedback and improve your audio experience.

Browser Support & System Requirements:

Collaborate with the Ultra experience supports Windows and Mac PCs, Google Chromebook and Microsoft Surface Pro devices provided one of the supported browsers (listed in link above) are being used and audio/camera devices work with those browsers. (Microsoft Surface devices running Windows RT are not supported.)

Mobile Support:

Students can access Collaborate Ultra on a mobile device using the Bb Student app. Please see Collaborate in Bb Student » for information on how to download the Bb Student app and Release Notes for Bb Student » for details on device compatibility.

Supported File & Image Types For Upload:

  • File Types Supported For Upload: .ppt, .pptx, .pdf can be converted
  • Image Files Types Supported for Upload: .gif, .jpeg, .png

Support File Types For Profile Picture:

  • Supported image types for profile picture: .png, .jpeg, .jpg

Source: Blackboard Help »

Blackboard Login

Educational Technology Support

Email KU IT Educational Technology

Blackboard support via Email

Call KU IT Customer Support

Blackboard support via phone

Faculty/Staff Support

Budig 4
Blackboard support in-person

Bb Maintenance Windows

Bb Maintenance Windows
Sun: Midnight-Noon | M-F: 4-6 a.m.

KU Today
One of 34 U.S. public institutions in the prestigious Association of American Universities
44 nationally ranked graduate programs.
—U.S. News & World Report
Top 50 nationwide for size of library collection.
23rd nationwide for service to veterans —"Best for Vets," Military Times