KU's Learning Management System

Frequently Asked Questions

Please select from the following frequently asked questions:


What is Blackboard?

Blackboard is the Learning Management System used at KU. KUMC has a separate Blackboard system. It allows instructors to post course content that enrolled students can access online. Faculty and staff can also create practice sites to discover and try out Blackboard's features.


What is Blackboard Bootcamp?

KU IT Educational Technology sponsors a Blackboard Bootcamp at the beginning of each semester. Bootcamp is a week or two where multiple sessions of Blackboard workshops will be available in order to accommodate busy schedules. Instructors and staff are welcome to attend as many workshops as they desire. We recommend attending the "Getting Started"  course first. Learn more at Workshops.


What Blackboard training is available from KU Educational Technology?

KU IT Educational Technology offers free training sessions to help faculty and staff learn to use educational technology tools more effectively. Blackboard Bootcamp workshops are held at the beginning of each semester. We can also create a group session or individual consultation customized to meet your needs. Learn more at Workshops.


What information is provided on blackboard.ku.edu?

This website is a resource for students and instructors. Step-by-step instructions are available for using most Blackboard features. We also update the site with information about recent changes to the Blackboard system.


How can I submit feedback about Blackboard and/or request a Blackboard enhancement?

Visit Blackboard Feedback & Enhancement Requests to give us your feedback or to request an enhancement (a change to KU’s Blackboard system settings, addition of a software application that expands Blackboard’s capabilities, etc.)


What is the Academic Systems Steering Committee?

A faculty committee was established and began meeting in fall 2014. With representation from all schools, this group works to review and prioritize proposed changes to the Blackboard system. Learn more at Academic Systems Steering Committee.


Blackboard Login

Educational Technology Support

Email KU IT Educational Technology

itedtech@ku.edu
Blackboard support via Email

Call KU IT Customer Support

785-864-2600
Blackboard support via phone

Faculty/Staff Support

Budig 4
Blackboard support in-person

Bb Maintenance Windows

Bb Maintenance Windows
Sun: Midnight-Noon | M-F: 4-6 a.m.

KU Today
One of 34 U.S. public institutions in the prestigious Association of American Universities
Nearly $290 million in financial aid annually
44 nationally ranked graduate programs.
—U.S. News & World Report
Top 50 nationwide for size of library collection.
—ALA
23rd nationwide for service to veterans —"Best for Vets," Military Times