KU's Learning Management System

Students: Blackboard Essentials

The Blackboard Learn Learning Management System enables you to view course materials, announcements, important dates, grades and more. As a student, you can log in to Blackboard with your KU Online ID and password, or non-KU User Account, to access available courses and MySuccess.

Please select from the following essential Blackboard topics:

Can't See My Courses

  • Not all instructors at KU use Blackboard to teach their courses.
  • Instructors who use Blackboard can choose when to launch their course and make it visible to students. In some cases, they may not choose to make it available until after the first class meets.
  • If you add or drop a class this will be updated in Blackboard within 24 hours of the change to Enroll & Pay. If it has been more than 24 hours since the add and you know the Blackboard site is available to students but still don¹t see it, please contact the Educational Technologists at blackboardsupport@ku.edu or 785-864-2600 for assistance.

Steps You Can Take to Investigate

  1. Verify enrollment. Log in to my.ku.edu and click the Academics tab to verify that you are enrolled in the class. If you see the class name but there is no clickable link to the Blackboard site this means you are enrolled but the instructor has not yet made the Blackboard site visible to students.
  2. Check for hidden courses in your My Courses list. Log in to Blackboard and check your My Courses list. If you have previously hidden classes in this list you can check your display settings. Put your cursor on the My Courses header bar and click the silver gear icon on the right. Locate the row for the course that you would like to reveal and check the checkbox under Select All. This should restore the view of a previously hidden course. Click Submit to save any changes. 
  3. Ask your instructor. If you are enrolled in a class and it still does not appear in your My Courses list in Blackboard, contact your instructor to ask if they are using Blackboard and, if so, when the course site will be visible by students.
  4. For further assistance please contact the Educational Technologists at blackboardsupport@ku.edu or 785-864-2600.

Log in with KU Online ID

  1. Go to Blackboard at courseware.ku.edu. NOTE: Firefox, Safari and Chrome are the recommended browsers.
  2. Click on the KU Online ID login button.
  3. Enter your KU Online ID and password.

To enter a course:

  1. Click on the course title in the My Courses area.
  2. When you first enter a course, you will be on the Announcements page. Instructors use this area to post messages related to the course.

The course menu (text links) are on the left side of the screen. Each link takes you to a different area of the course. Please note that the titles and availability of the navigation links can be customized by your instructor so you may have slightly different choices in each course site.

Log in with a Non-KU User Account

  1. Go to blackboard.ku.edu.
  2. Select the Special User button on the right.
  3. Type the Non-KU username (example: _ab1234) in the USERNAME box.
  4. Type the password in the PASSWORD box.
  5. Click Login.

Edit My Courses List

In Blackboard, users may choose which courses are displayed in the My Courses module. To modify the My Courses module on the My Blackboard, follow these steps:

  1. Click on the gear icon in the top-right corner of My Courses module to manage the settings for this module. [View screenshot]
  2. To Show Courses:

    On the Personalize: My Courses page place check-marks next to the courses that you would like to show in the My Courses module. [View screenshot] You have the option to display any of the following information by placing check marks under:
    • Course Name
    • Course ID
    • Instructors
    • Announcements
    • Tasks
  3. To Hide Courses:

    On the Personalize: My Courses page remove check-marks next to the courses that you would like to hide in the My Courses module. Remove all the checkmarks to the right of the course name to hide the course from your list.
  4. Click on Submit at the top or bottom of the page. The module has been successfully updated confirmation message loads within the page.

Verify Enrollment

To verify your enrollment in a Blackboard course, log in to my.ku.edu and click the Academics tab to verify that you are enrolled in the class. If you see the class name, but there is no clickable link to the Blackboard site this means you are enrolled but the instructor has not yet made the Blackboard site visible to students.

Blackboard Email

All email sent from Blackboard goes to your KU email account. New students automatically get a KU email account. To access your KU email account from any computer, use the Email link in the upper right of most KU webpages.

Forward Blackboard Email

All email sent from Blackboard goes to your KU email account. You can have your KU email forwarded to a personal email account. Note: If you set up forwarding and then change your personal email, you will need to update it in MyIdentity to keep receiving KU email. Here is how to forward your KU email to a personal email account:

  1. Go to KU's MyIdentity.
  2. Enter your KU Online ID and password.
  3. Click on Email Forwarding on the left side.
  4. Click on Add a Mail Forward.
  5. Enter your forwarding email (the email you want to use if not using KU email).
  6. If desired, click the box next to "Deliver a copy of all mail to my KU mailbox as well."
  7. Click on Submit.

Blackboard Help

Online Self Help Resources (24/7):

Campus Resources:

KU Blackboard Support:

KU Educational Technology provides Blackboard support for KU faculty, staff and students. Visit Blackboard Support for KU Educational Technology contact information and support hours for Lawrence and Edwards campuses.

Login Problems:

For login problems, call the KU IT Customer Service Center at 785-864-8080.

Edit Blackboard Notifications

You can select which notification types you receive and the methods used to deliver them to you. [View screenshot]

  1. From the global navigation menu, select Settings and then Edit Notification Settings.
  2. On the Edit Notification Settings page, select the link for Courses I am taking under Bulk Edit Notification Settings to change notification settings for all courses at once.

    Alternatively, you can make selections for individual courses by selecting a course name under Edit Individual Course Settings. The Current Notification Settings page appears and provides the same options.

  3. Under Settings, select how your notifications are delivered by selecting the check box at the top of a column or by selecting check boxes for individual tools or features. Remove the check mark for any notification that you do not wish to receive.
    • Dashboard - By default, all notification types appear in My Blackboard's Updates and Posts pages and in course home pages.
    • Email - Email notification messages are sent to your official KU email address.
    • Mobile - Select which notifications you want to appear on your mobile device. Push notifications appear on your device's screen without having to open the Blackboard Mobile Learn app.
  4. After making your notification selections, click Submit.

Email notifications are turned off by default. If you wish to receive notifications for these course events, you need to select them.

Navigate in Blackboard

Blackboard courses are created with a standard group of navigation links, listed below. Your instructor may have chosen to remove, rename or hide some of the standard links in order to customize their course. [View screenshot]

Announcements: Instructors may choose to post announcements for students. When announcements are posted, the instructor also has the option to send an immediate email message containing the announcement information.

Instructor Information: Instructors may choose to post contact information about themselves and co-instructors or TAs who may be assisting with the course.

Syllabus: Instructors may choose to post the course syllabus.

Assignments: Instructors may choose to post assignments and other course activities here.

Course Documents: Instructors may choose to post course documents and other course activities here.

My Grades: Provides direct access to any grades posted for this course.

Send Email: Instructors and students may use this link to send email messages to course participants.

Discussion Board: This link provides direct access to discussion board forums used in a course.

Students: BbHelp: This link provides access to the KU IT Blackboard website with assistance for students.

Support: This link provides the contact information for the KU IT Educational Technologists who assist with Blackboard.

Student Tools: This link provides to tools made available to you in Blackboard. Your instructor may choose to only use select tools within the course.

Research Help: This link provides direct access to the KU Libraries website with assistance for students.

Blackboard Icons

An item is a piece of content such as a file, image, or text. Your instructor can include a description and attach files, images, video, and audio.
A file appears as a page within your course or as a separate piece of content in a separate browser window.
An audio file may play when you open the page and continue to play until you pause it or navigate away from the page.
Images appear on the page.
Videos appear on the page. You have controls to pause, play, and adjust the volume.
Select the web link to go to a website or resource.
A learning module is a content container. You navigate through the content from a table of contents. Your instructor can add all types of content, such as text, images, multimedia, assignments, and tests.
A lesson plan is a content container. A lesson plan can contain lesson profiles, instructional objectives, and the content items you need to complete a lesson.
A course link is a shortcut to an item, tool, or area in a course for quick access to relevant materials.
A content folder is a content container. Instructors can use folders and sub-folders to group related material.
Photos, slides, or videos appear on the page.
An online test used to assess mastery over course content and objectives. Grading may be done by the instructor or be automatic depending on the question type.
Instructors may use surveys for polling purposes or evaluations. Surveys are not graded in Blackboard and responses are anonymous. Instructors can track completion of surveys.
An Assignment in Blackboard is a place where students can upload documents or write text submissions to be submitted to the instructor. Grading and feedback is provided by the instructor.
A link to a discussion board or discussion forum.
A link to a journal activity. Journals are private communication areas between the instructor and the individual student.
A link to a wiki activity. Wikis are collaborative pages where students can post content.
A link to a group page where only members assigned to a specific group can access the tools and content made available by the instructor.

SOURCE: Blackboard Help: Types of Course Content »

Source: Blackboard Help »

Blackboard Login

Educational Technology Support

Email KU IT Educational Technology

Blackboard support via Email

Call KU IT Customer Support

Blackboard support via phone

Faculty/Staff Support

Budig 4
Blackboard support in-person

Bb Maintenance Windows

Bb Maintenance Windows
Sun: Midnight-Noon | M-F: 4-6 a.m.

KU Today
One of 34 U.S. public institutions in the prestigious Association of American Universities
Nearly $290 million in financial aid annually
44 nationally ranked graduate programs.
—U.S. News & World Report
Top 50 nationwide for size of library collection.
23rd nationwide for service to veterans —"Best for Vets," Military Times