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Blackboard Outage: Tuesday, January 7th, 2020 12:01 a.m. – 11:59 a.m.

On Tuesday, January 7th, 2020, between 12:01 a.m. and 11:59 a.m., KU IT will be performing an upgrade to Blackboard. 

During this time, Blackboard will be unavailable.

If you have questions or concerns please contact KU IT Educational Technology at itedtech@ku.edu or 785-864-2600 during office hours, the Edwards office at kuec_edtech@ku.edu or 913-897-8443, or the Customer Service Center after 5pm at itcsc@ku.edu or 785-864-8080.

Blackboard Mobile App - select school name for successful login

Due to a change in Blackboard’s secure login process the mobile app now requires KU users to use single sign-on. If you have used the app recently you may need to re-select the school name in order to login successfully. Step-by-step instructions are below.
iOS and Android:
On the app login page, click on the words ‘University of Kansas’. Backspace over to delete them. 
Type ‘kansas’.
Select ‘University of Kansas’.
Click the ‘Web Login’ button.
Click the ‘KU LOGIN’ button.

Blackboard Maintenance Sunday April 15, midnight – 2 a.m.

On Sunday April 15, 2018, between 12:01 and 2:00 a.m., within the published maintenance window, we will be performing urgent maintenance to Blackboard. This is to address a known security issue. While we expect Blackboard to remain available, please be aware that there is a chance that a user’s work could be interrupted during this time. Please plan accordingly.

SafeAssign Outage: Monday, April 2nd, 2:00 a.m. to 9:00 a.m.

Blackboard will be performing maintenance on the SafeAssign plagiarism detection feature in Blackboard on Monday, April 2, 2018 from 2 a.m. to 9 a.m. Please be aware that SafeAssign will not be available to accept documents during this time. Any student submissions that are made during this time will not receive SafeAssign Originality Reports. The rest of our Blackboard system will be unaffected by this maintenance.

Blackboard Login

Educational Technology Support

Email KU IT Educational Technology

Blackboard support via Email

Call KU IT Customer Support

Blackboard support via phone

Faculty/Staff Support

Budig 4
Blackboard support in-person

Bb Maintenance Windows

Bb Maintenance Windows
Sun: Midnight-Noon | M-F: 4-6 a.m.

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