System Updates & Service Alerts

Blackboard Maintenance Sunday April 15, midnight – 2 a.m.

On Sunday April 15, 2018, between 12:01 and 2:00 a.m., within the published maintenance window, we will be performing urgent maintenance to Blackboard. This is to address a known security issue. While we expect Blackboard to remain available, please be aware that there is a chance that a user’s work could be interrupted during this time. Please plan accordingly.

SafeAssign Outage: Monday, April 2nd, 2:00 a.m. to 9:00 a.m.

Blackboard will be performing maintenance on the SafeAssign plagiarism detection feature in Blackboard on Monday, April 2, 2018 from 2 a.m. to 9 a.m. Please be aware that SafeAssign will not be available to accept documents during this time. Any student submissions that are made during this time will not receive SafeAssign Originality Reports. The rest of our Blackboard system will be unaffected by this maintenance.

Blackboard Service Has Been Restored

Blackboard is now available. KU IT staff have resolved the issues and verified that the service has been restored. If you continue to experience problems logging into Blackboard or other KU technology services, please contact the IT Customer Service Center at 785-864-8080 or itcsc@ku.edu.

We appreciate your patience as we worked to restore service.

Thank you.

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Blackboard Maintenance Sunday April 15, midnight – 2 a.m.

SafeAssign Outage: Monday, April 2nd, 2:00 a.m. to 9:00 a.m.

Blackboard Service Has Been Restored

New to Blackboard

Beginning of Semester

Course Content

Communication

Tests & Assignments

Collaboration Tools

Users & Groups

Grade Center

Advanced/Other

itedtech@ku.edu
Blackboard support via Email

785-864-2600
Blackboard support via phone

Budig 4
Blackboard support in-person

Bb Maintenance Windows
Sun: Midnight-Noon | M-F: 4-6 a.m.