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Blackboard Outage Sunday 8/02/20, 12:01 a.m. to noon

On Sunday August 2 between 12:01 a.m. and noon, KU IT is upgrading the version of Blackboard. This maintenance is necessary to prepare for the Fall semester and to keep our system on current supported releases.

Between 12:01 a.m. and 8:00 a.m. there will be a complete outage and users will not be able to login to Blackboard. We expect the system to be available by 8:00 a.m. although maintenance activity may continue until noon. 

Blackboard Outage Sunday 5/24/20, 12:01 a.m. to noon

On Sunday, May 24th, 2020, between 12:01 a.m. and noon, KU IT is upgrading our version of Blackboard.

During this time, Blackboard will be unavailable.

If you have questions or concerns please contact KU IT Educational Technology at itedtech@ku.edu or 785-864-2600 during office hours, the Edwards office at kuec_edtech@ku.edu or 913-897-8443, or the Customer Service Center after 5pm at itcsc@ku.edu or 785-864-8080.

Blackboard Outage: Tuesday, January 7th, 2020 12:01 a.m. – 11:59 a.m.

On Tuesday, January 7th, 2020, between 12:01 a.m. and 11:59 a.m., KU IT will be performing an upgrade to Blackboard. 

During this time, Blackboard will be unavailable.

If you have questions or concerns please contact KU IT Educational Technology at itedtech@ku.edu or 785-864-2600 during office hours, the Edwards office at kuec_edtech@ku.edu or 913-897-8443, or the Customer Service Center after 5pm at itcsc@ku.edu or 785-864-8080.

Blackboard Mobile App - select school name for successful login

Due to a change in Blackboard’s secure login process the mobile app now requires KU users to use single sign-on. If you have used the app recently you may need to re-select the school name in order to login successfully. Step-by-step instructions are below.
 
iOS and Android:
On the app login page, click on the words ‘University of Kansas’. Backspace over to delete them. 
Type ‘kansas’.
Select ‘University of Kansas’.
Click the ‘Web Login’ button.
Click the ‘KU LOGIN’ button.

Pages


Blackboard Login

Educational Technology Support

Email KU IT Educational Technology

itedtech@ku.edu
Blackboard support via Email

Call KU IT Customer Support

785-864-2600
Blackboard support via phone

Faculty/Staff Support

Budig 4
Blackboard support in-person

Bb Maintenance Windows

Bb Maintenance Windows
Sun: Midnight-Noon | M-F: 4-6 a.m.

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